The cable guy’s ways: Technician claiming to function for hours Warner Cable is actually telling all on Reddit
People claiming are a period Warner Cable professional is definitely spilling tips on Reddit.
Occasion Warner wire, the second-largest company of TV and online sites in the United States, informed crystal that it must be considering the posts. “We’re unable to examine if the people is truly a current or past staff member,” a spokesman believed.
Reddit consumer cableguy_the begun an “Ask myself https://www.datingmentor.org/escort/santa-rosa/ anything at all” (AMA) bond, submitting picture of his own identification document logo and consistent as proposed proof of his own task. His or her answers to the queries being available in are incredibly genuine. Below are a few features (typos stored).
On Comcast’s impending obtain time Warner Cable:
We wish the merger since the current class in charge could be the most awful in recent records. A lot of people acquiring shot because not possible metrics. All other electrical has-been for careers representatives and stripped from your people that in fact visit the houses and hit difficulty . It’s chaos in addition to the vendor is now being managed like crap IMHO [in my own modest view].
From the anxiety between gurus and customer service associates:
Yea customer support reps and specialists are generally preventing a warfare that no person sees. All of us dislike these people, the two hate north america. These people determine buyers the problem is the device whenever it almost never try. You determine visitors to merely neglect the particular guy of the cellphone claims because it’s likely that great, he’s never wired a property, put a drop or attached cable.
On what’s truly completely wrong along with your link:
dont think 50per cent of exactly what agent to the cellphone explains. Merely arrange the computer. Just let your manage. He’s carried this out previously. The agent just suggestions devices. it is rarely the gear inducing the issue.
On key of getting best assist:
As soon as a computer arrives ,ask for his own managers numbers. Make sure he understands its not to lose him or her but to rise issues. He could call their sup to be certain its cool but which will help.
On what’s preventing a lot faster internet obtain speeds:
Actually, basic analogue cable. Required awake sooo very much data transfer useage . 1 network per frequency vs connecting numerous wavelengths to deliver 8 programming for a downstream and 4 for an upstream . After we move 100% digital tv.. websites can get much faster. Likewise congestion. If you’re around a college it is any outcome . Grandma would use her 15 meg for e-mail and surfing but younger Johnny institution boy slurps within the data transfer in your community using netflix and torrenting and games. So far they pay out the equivalent. IMHO what can fix this really is capping facts and offering anybody uncapped pace.
On the reasons why splitting the cable tv link try an awful idea:
Investing in a splitter to merely attenuate the signal is absolutely foolish most people already have things referred to as attenuators which do this without incorporating unneeded splitter. However it is true that extra indicator is equally as terrible as deficiency of we call that distortion
On whether this Reddit AMA will set you back him his or her task:
I may be terminated contingent which gets me. I might buy a bonus their so hard to tell because of the method this provider is currently built.
On how Wi-Fi signs become unreliable, and will end up being vanquished by opportunities and areas:
Yes best shown. Plaster areas particularly.Solid lumber side, being in a basements after network router is on the next surface or the other way round. Wireless is definitely a fickle animal.
On the “broken” cable tv modem:
Yea we listen to this a ton. I might state in a given annum I would talk about 5per cent of modems We changed comprise actually poor. We accomplish most puppy and pony program and simply exchange they at any rate. The problem is in most cases not devices appropriate. Modems either perform or the two dont. There does exist thus little between. They’ve been very simple products. I have series buyers making use of my very own computer all functioning fine, next turn into her merchandise and anything goes toward shit. The two however desire a new modem..Its insanity.